Italy, the Country that Has Mastered the Art of the “Tourist Scam”?

Bologna, Italy

Spur of the moment, I booked a trip to Italy for what was supposed to be a 5-day trip.  I loved it so much that I ended up extending my trip an extra 13 days and stopping in three cities I hadn’t originally planned.   I was completely hooked on Italy; everything from the food, the culture, the wine.  The breathtaking scenery of the green, rolling hills and vineyards stretched out before you.  Add on to the fact that every city feels so different from the next, moving from city to city makes you feel as though you’re moving from country to country.

What I don’t love about Italy?  The pushy locals standing outside restaurants urging you to come in and eat. The street vendors begging you to buy their souvenirs, hardly taking no for an answer. And the people who hang around the tourist hot spots to sell you a selfie stick, pickpocket you, or steal your phone out of your hand.  Italy, I love ya, but after getting scammed or almost scammed on six separate occasions, I have to ask… has your country mastered the art of the “tourist scam”?

 

The Scam – Targeting Tourists at the Train Station

Naples, Italy

Naples was the first city I arrived to when I first set foot on Italian soil.  When the plane hit the runway, I was all smiles.  An ear-to-ear grin stuck on my face the entire weekend I was there.  Naples was like getting a true and authentic Italian experience.  Locals vibrantly yelling at each other across the street. Motorbikes weaving through traffic.  Trying to navigate through the crowds while still taking in the beautiful buildings and architecture. And don’t get me started on the food!  The smell of pizza wafting from each store.  The sight of pasta being rolled out through shop windows.

When I purchased my train ticket to go from Naples to Rome, I purchased it knowing that it was a flexible ticket, which a local confirmed to me.  I missed my train due to traffic, but knowing that a train leaves almost every hour I didn’t sweat it.  When I pulled into the station, someone from security stopped me.  And although I was the only person stopped in the crowd of people, I figured I must have just looked lost.

He noticed that I had missed my previous train and told me that I would have to purchase another ticket.  I reiterated that I was assured this ticket was flexible and a local had told me I’d be able to get on the next train.  After a bit of back and forth, I stood my ground.  I didn’t end up having to pay for another ticket, and he let me go.

Lesson:  Stick up for yourself and when something feels fishy… it probably is

I would also like to point out that when my parents were visiting Italy on a separate occasion, they too were almost scammed at a train station. They showed up to the station to purchase tickets and a local approached them and saying that if they gave him cash he could get them tickets at a discounted price. Luckily a police officer stepped in. My dad said that the local was so convincing he would have given him the cash.

 

The Scam – Falsely Advertising Tourist Hot Spots

Roman Colosseum

The Roman Colosseum is the largest amphitheatre ever built and is recognized around the world. It is a site to behold and has made the list of the “New7Wonders” of the world.  You can’t miss touring it while in Rome, whether alone or with a tour guide.

I originally booked a tour with “Colosseum Rome Tickets”, seeing as the tickets seemed to be cheaper than other companies.  The price included a comprehensive tour of the Colosseum, Roman Forum, and Palatine Hill, with a professional guide, as advertised online.  The website, however, failed to disclose that if you visit during the winter months, the price of your ticket doesn’t change, but what is offered in the tour does.  You don’t in fact get entrance into the Colosseum, Forum, and Palatine Hill. You tour the Colosseum and talk about the Roman Forum and Palatine Hill from the outside, without being able to enter.

Luckily my guide was happy to give me my money back, seeing as the tour was falsely advertised online.  I re-booked with The Roman Guy, and had a fantastic time.  Plus I was able to enter all three sites, as advertised online.

Lesson: Cheaper isn’t always better

 

The Scam – Asking for Directions While Stealing Your Phone From Your Hand

Florence, Italy

While this particular “scam” didn’t happen to me personally, it’s worth mentioning. I have a friend who lived in Florence for a few months one summer. She spent the summer working as an English speaking tour guide for tours throughout Florence and neighboring regions. TWICE she got her phone stolen. The second time it occurred she was texting and a local walked up to her asking for directions. Phone in hand, she pointed down the road. The man grabbed her phone and took off. Luckily a bouncer saw and was able to stop him.

Lesson: Always be aware of your surroundings and keep your phone in your purse when able

 

The Scam – Getting Ripped Off at Local Restaurants

Verona, Italy

After visiting six cities in Italy, I can say that Verona takes the prize of being my favorite. But that’s not how it started. My very first night in Verona I popped into a wine bar that a local had suggested.  I ordered myself the meat and cheese plate and waited with a glass of sauvignon blanc.  What came out was a cheese plate, made up of one type of cheese. I pointed out to the waiter that I ordered a meat and cheese plate, and sent it back.  What came out next was a meat plate, made up of one type of meat.  Again, I reiterated that I ordered the assortment of meats and cheeses and even got a second waiter to come over and listen.  They took the meat plate away and I waited… again.  The third time they ended up getting my order right.

When I went to pay for my meal they charged me for all three dishes that came out.  I was beyond furious and on the verge of tears that I simply paid and left.  I did not have the energy to argue about why I shouldn’t be charged for all three plates that were sent my way. What was supposed to be a $15 meat and cheese plate turned into a $40 fiasco.

Lesson:  Don’t go to Signorovino

 

The Scam – Requesting Cash When Something Goes Awry at an Airbnb

Venice, Italy

Venice wasn’t that good to me.  And in fact, I didn’t fall in love with the city like I did previous Italian cities.  I liked it best in the early morning when the tourists weren’t out.  And even then there wasn’t much to do.  I’m happy I visited, but it’s somewhere I never plan to return to.

Throughout my solo trip, I have stayed at multiple Airbnb’s in multiple countries.  I’ve never had an issue and always get a good review (it’s one of the things I pride myself on)!  This particular Airbnb experience started out poorly, and continued to go downhill for the next three days.  Ultimately what made it a bad experience was the host.  After notifying her that the wifi wasn’t working she told me that if I wanted her to fix it I would have to give her 20 Euros.  And that was after she had accused me of lying about the broken wifi. Needless to say, I received a not so stellar review.

Lesson:  Read all reviews online, don’t stay anywhere with a negative review, and never give an Airbnb host cash

 

The Scam – Flat Out Lying

Venice, Italy

I had been craving a chocolate croissant for some time, but it wasn’t until I got to Venice that I began my hunt to find a gooey chocolate filled croissant to accompany an espresso.  When I passed a restaurant along the canal, a waiter asked me if I’d like to come in and have a bite to eat. I told him that I was on a mission for an espresso and a chocolate croissant and I don’t think he’d be able to help me. He told me otherwise, led me in, and sat me at a table. When he brought the menu I told him I didn’t see a croissant offered. He said yes, but there’s espresso! Without ordering, I left to continue my search.

A few hours later and no such luck, I was about to give up when I passed a sweets shop with a croissant in the window.  Mouth watering, I popped in and pointed to the croissant.  I asked the English speaking waitress if the croissant was filled with chocolate because that is the only kind I wanted. She very clearly told me that yes, there was chocolate inside; after all, there was chocolate on top of the croissant so why wouldn’t it be inside as well?

Come to find out, she lied.  When I bit in to an empty, stale, and flavorless croissant, I was so disappointed tears started to well in my eyes. This was an eight Euro croissant that I had been searching the city high and low for.  And the waitress blatantly lied to my face.  I left it on the table and when I went to pay I simply stated, “There was no chocolate in the croissant..”  She replied, “I know”. With that, I paid, turned on my heel, and walked out.

Lesson:  Don’t crave chocolate croissants, and if you do… hope that you’re in a place full of truthful people!

 

The Scam – Helping a Tourist Who Doesn’t Ask for Help and Requiring a Payout

Venice, Italy

And the final straw of it all, and what prompted this blog post was when I was on my way out of Italy.  I had truly had enough of the country after my previous experiences and in a flurry booked a ticket to Salzburg, packed my bag, and left. My Airbnb was close to the train station, but I had to lug my 25kg bag up and down eight separate bridges to get there. When I finally came to the very last bridge before the train station, a local approached me and asked if I needed help. I had already crossed seven bridges, by myself, and told the local that I could carry it on my own.  He insisted that he help me, so I let him. When we got to the end of the bridge he held out his hand and said, “Now you have to pay me”.  And with that, I couldn’t get out of Italy fast enough.

Lesson:  Always carry your own luggage even if a stranger insists on carrying it for you

 

Regardless of my not so stellar experiences along the way, I still love and adore Italy. And despite the negative experiences, I will definitely be visiting again.  But being there for 2.5 weeks and always on the lookout for the next person to scam me, I was to my wits end and needed a break.

If you do visit Italy, and trust me, you still want to. Don’t forget to bring with you your wits and tough skin.  Oh, and don’t let anyone carry your bag.

 

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Kylee splits her time between being a traveling NICU nurse and a solo traveler. Spending half her time at the bedside, Kylee has been caring for premature babies in the Neonatal Intensive Care Unit for over four years now. When she’s not doing that she’s traveling around the world sharing real and authentic experiences. She began Passports and Preemies in 2017 to help prevent nurse burnout by utilizing travel on days off.

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3 Comments

  1. Ron
    February 12, 2019 / 6:30 pm

    Unbelievable. You are more adventurous than me.

  2. Anne Paurer
    May 31, 2019 / 7:56 pm

    Unbelievable is right. Completely unbelievable.

    Are you really so poorly informed that you took at 25kg suitcase to Venice without ascertaining how far your accommodation was from the station?

    And really, you didn’t realise you’d have to carry it through the calle or that Venice is built on canals and that bridges are the way you get across them? Really?

    The ‘local’ who helped you near the station was most likely a porter. That’s where they wait for work. Of course he would want to be paid.

    And you paid €8 for a ‘croissant’ (it’s called a brioche, and it’s not even made the same way as a croissant)?? Why? We’re you in St Mark’s Square or somewhere like that?

    You can get a coffee AND a brioche at a bar (that’s what Italians call cafes) in Venice for under €3. If you sit and are waited on you’ll pay more. By law prices must be displayed. Restaurants don’t serve brioche btw.

    I don’t understand why you paid for two dishes you didn’t order. Who would do that.

    In fact this whole post is almost incomprehensible.

    Maybe you should stop traveling until you have had time to research the culture of countries that you visit, and gee whiz, maybe learn a little bit of their languages, because, well, for example, did you know that in Italy they speak Italian?

    Wait a minute… Is this a spoof blog! It must be! No one could possibly be as ignorant as you.

    • June 3, 2019 / 4:01 pm

      Hi Anne! Thanks for your feedback. In regards to my suitcase, I actually had no problem at all lugging it around! I felt very accomplished all 17 weeks I was gone because I managed to get that suitcases up tiny twisty staircases. Across bridges. And cobblestone streets! Unfortunately, it did break once which was quite upsetting. But back to the point, I actually didn’t need to do any research because I didn’t have a problem carrying my own suitcase no matter how far I was going.

      And I actually wasn’t in St Mark’s Square when I ate the croissant. Shocking! Right? I haven’t heard of this brioche but I do think I’d like to try it if I ever went back.

      Again, thanks for the feedback and I’d like to remind you that every person has a different experience everywhere they go. This just happened to be my experience 🙂

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